Legal Notice Programs

JND’s team of Legal Notice Experts have extensive experience creating and implementing innovative notice programs that effectively reach class members, inform them about their legal rights and options, and allow them time to easily respond. Our experts have been involved in many landmark cases and their work has been favorably recognized by courts.

Legal Notice Offerings

Experienced Consultants

Consult with JND before you file to combat issues that could arise down the road, often resulting in delayed approvals and costly revisions. JND’s experts will review the proposed case documents, as well as all applicable federal and state laws to ensure that the notification process is designed and implemented to fulfill all due process requirements in a cost-efficient manner. We will listen to your concerns and develop a strategy to best meet your specific needs.

Class List Creation & Member Inquiry Services

JND Class Action Administration can work with data from a variety of sources. We transcribe class member information from physical documents and utilize a variety of research tools to identify the most accurate and up-to-date address information for class members. To help class members make informed decisions about participation, we create a toll-free number for each project that can connect to our staff instead of a menu of pre-recorded messages. We also produce and maintain a website tailored to your case’s needs—from an information-only site with downloadable forms to one accepting online claim submissions.

Expert Opinion & Testimony

JND’s team of experts are qualified based on the standards set forth in Daubert and Kumho. When creating and analyzing a notice program, they utilize reliable research tools and methodologies which are well known in the advertising industry, thereby allowing them to stand by their work with confidence. Our experts provide clearly written expert declarations and affidavits and will testify in Court, as needed. Our standards for creating Notice Programs are consistent with Federal Judicial Center’s (FJC) Judges’ Class Action Notice and Claims Process Checklist and Plain Language Guide, as well as the applicable District or State Court guidelines.

Innovative Notice Plans

JND’s proposed notice program may include mail and email notice, when applicable, print, radio, television, outdoor, digital, and social media, as well as a third-party outreach effort, the distribution of a press release and/or public service announcements (PSAs), among other things. Our proposed media mix will depend upon our in-depth analysis of the specific case situation and class member demographic and media usage. Our media planning team has access to the most reputable advertising industry research tools to ensure that the best media are selected and that our reach calculations can withstand the most critical review and challenge. Our experienced buyers negotiate the lowest media pricing, getting you more for the dollar. They will see your plan through from start to finish, ensuring that every element is implemented exactly as planned.

Engaging Plain Language Notices

In addition to ensuring that class members have an opportunity to see a notice, our team will ensure that class members understand what they see. We will produce engaging notices written in plain, simple language to cut through the clutter of today’s media landscape. Our design and production capabilities include: 

  • long form
  • postcard
  • email
  • print
  • radio
  • television
  • out-of-home
  • digital
  • video
  • press release notices

NOW OFFERING: Rule 23 Amendments & Digital Notice Ethics CLE

This CLE summarizes the recent amendments to the Federal Rule of Civil Procedure 23 (Rule 23), including: Acceptance of Electronic Class Communications | Frontloading of Information | Objection Requirements | Rules Governing Appeals The CLE also covers the ethics of digital notification and how best to reach and communicate with absentee class members. It addresses the responsibilities of counsel to ensure that class members are provided due process standards. Contact us to schedule a CLE luncheon for your firm.

Our Legal Notice Experts

JND’s team of legal notice experts utilizes reputable advertising industry research tools and methodologies to design tailor-made notice programs with engaging notices written in plain language. Our results-driven approach (i.e., the right audience, receiving the right message, in the right environment, at the right time), produces certainty of notice adequacy and assures courts that class members are provided their due process rights, which in turn limits objections and reduces the likelihood of collateral attack.

Jennifer Keough has the distinction of having personally overseen more large class action settlement programs than any other notice expert in the industry. Over the last two decades, she has consulted on and directed hundreds of class action administration projects from notice through distribution. Landmark cases that Ms. Keough has played a role in include the $10 billion BP Deepwater Horizon settlement, which arose out of the largest oil spill in our nation's history, and the $3.4 billion Cobell Indian Trust settlement, the largest government class action settlement in history. In connection with the latter mentioned settlement, Ms. Keough was called upon to testify before the Senate Committee for Indian Affairs, where Senator Jon Tester of Montana praised her work in connection with notice efforts to the American Indian community for discovering 80 percent of the whereabouts of the unknown class members.

Gina Intrepido-Bowden is a leading notice expert who has been involved in the design and implementation of hundreds of legal notice programs reaching class members/claimants throughout the U.S., Canada and the world with notice in over 35 languages. She is an accomplished author and speaker, and has been published by Tulane Law Review, the Georgetown Journal of Legal Ethics and Law360, among others. Having worked for one of New York's largest advertising agency's media departments before entering the legal notification industry, Ms. Intrepido-Bowden has more than 25 years of experience in advertising research, planning and buying, and has designed multimillion dollar media campaigns for clients such as Gillette, GE, Dupont and HBO.

JND has handled some of our nation's largest and most complex matters.

Class Action, Mass Tort, Government Matters

More About Class Action Administration

Let Us Know How We Can Help

Connect with our team to discuss your legal administration needs.

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