Insights and Perspectives: Explore thought leadership from JND's team on the topics shaping legal administration and litigation support today, from AI-driven document review and class action best practices to plain language advocacy, and industry governance.
In celebration of this important month, we are featuring a special Q&A with some of JND’s women leaders. We encourage all to take a moment to explore the insights from the women that drive our team forward.
Read Article54% of American adults read below a sixth-grade level. In class action administration, that's not just a statistic, it's an access-to-justice problem. When notices and claim forms are written in dense legal language, the people who need relief the most are often the ones shut out of the process. JND's SVP of Operations, Nicole Christ, discusses why plain language isn't a nice-to-have, it's a fairness issue.
Read ArticleIn recognition of this important month, we would like to share a few lists of resources that celebrate Black voices, stories, and experiences.
Read ArticleThis month we honor Dr. Martin Luther King Jr. not only for his leadership in the Civil Rights Movement, but for the broader vision he championed. Dr. King spoke about economic justice, poverty, and the human cost of war in addition to his fight against prejudice.
Read ArticleThe settlement amount may grab the headline, but for class members, the real impact lies in the administration. Was the notice campaign successful? Was it easy to file a claim? Was the distribution of settlement funds handled smoothly? As class action settlements grow in complexity and scale—and as fraud becomes more sophisticated—the traditional infrastructure of claims administration, built on manual processes and human review, is increasingly under strain.
Read ArticleLearn how AI-powered campaign testing tools can aid in shaping higher quality, more effective legal notice campaigns, in this article by JND's CEO and Co-Founder, Jennifer Keough, and VP Gina Intrepido-Bowden. "Rather than relying on legacy templates or theoretical assumptions, administrators can use these models to preview how different strategies are likely to perform across the class. It’s a way to ground strategic choices in evidence, rather than instinct."
Read ArticleWondering how GenAI document review works? We're here to help! From understanding prompt iteration to ensuring defensible validation, we believe that client education is the cornerstone of confidence and clarity in the age of AI.
Read ArticleClass action notice programs are intended to satisfy Rule 23 due process requirements and ensure that class members receive reasonable notice of settlements. Unfortunately, many notice programs seem designed just to satisfy the legal threshold for due process without considering whether the notice is truly effective in driving claims.
Read ArticleJND's Senior VP of Information Security, Derek Dragotta, and VP of eDiscovery, Ben Sexton were recently featured in ALM's LegalTech News offering guidance regarding the adoption of AI on an enterprise scale.
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